Bethel Music About Hero

Careers

Welcome to the exciting world of Bethel Music! Below are positions that are currently available.

Creative Department Administrator/Project Coordinator

Redding, California, United States | Bethel Music | Full time
The Creative Admin/Project Coordinator is a blend of administrative responsibilities paired with the support and management assistance of projects, large and small. They oversee administrative and clerical activities, collect, store, organize, and retrieve information and documents, make arrangements for meetings and travel, and handle basic office tasks such as answering general emails, filing, and providing day-to-day office supplies. The Admin/Project Coordinator will also be responsible for receipt and expense management for the department and teams. This role is a helpful and reliable resource with managing projects, deliverables, and workloads, and will work directly with the Creative Director and Marketing Manager.
Responsibilities:
  • Supporting the Creative & Marketing departments with administrative duties, such as scheduling, meeting and meal coordination, note taking & assigning action items, and internal communication
  • Handling basic office tasks, such as filing, preparing meeting areas and presentation materials, answering basic emails, and data entry
  • Coordinating schedules and managing department calendars for multiple parties to ensure that activities are properly arranged and prevent conflicts
  • Assisting the Creative in internal team resources, such as supplies, ordering, group meals, etc.
  • Receipt and expense management for Creative & Marketing Department teams
  • Assisting Creative & Marketing team members with workflow management, such as managing overdue tasks and helping set up the team to cross the finish line when needed
  • Content management and file organization on platforms such as Dropbox, Google Drive, and Monday.com
  • Maintain project information & communication, and ensure team members have what they need once a project is in the queue
  • Serve as a liaison between Creative & Marketing and internal/external departments and stakeholders when needed
  • Assist in asset deliveries for projects
Required Skills & Values:
  • Expert organizational skills
  • Strong ability to multitask and work in a fast-paced environment.
  • Outstanding communication skills, verbal and written
  • Understanding of creative process, workflow, software tools and terminology
    • Google Suite
    • Google Calendar
    • Monday.com Project Management Software (or similar)
    • Excel
    • Dropbox
  • Ability to be flexible, adaptable, agile, and solutions-oriented.
  • Attention to detail, deadline-oriented and strong administrative skills.
  • Stewarding a cheerful disposition and always bringing a “can-do” attitude, no matter the size or “importance” of the task/project
Reporting Requirements:
  • Determine metrics to track and deliver a monthly/bi-weekly/weekly report.
  • Weekly meetings with the Creative Director to express any concerns or solutions to any problems with projects that arise
  • Build monthly forecasts of monthly routine projects to ensure standards are in place for process, planning and schedules
Apply Now

People Operations Manager

United States | Bethel Music | Full time
In this role you will have the opportunity to build out and implement projects across the HR stack, and be responsible for shaping, managing, and administering processes, and policies to build a best in class people org. This role will report to the CFO/COO.
Essential Job Duties:
  • Manage a variety of People Operations programs alongside Bethel Church HR throughout the employment lifecycle, including: international immigration, employee mobility, employment policies, employee off-boarding, and other projects as identified
  • Partner with the Executive Team in the delivery of broad-based rewards programs
  • Manage market compensation databases and survey submissions
  • Assist staff and work with Bethel Church payroll team to any payroll issues that may arise
  • Own People Data Analytics, including analyzing hiring, turnover, employee mobility, and rewards data to glean meaningful business insights, as well as compliance reporting
  • Assist with the creation and delivery of people-related trainings, including helping with onboarding
  • Manage third-party relationships with People Operations vendors
  • Coach and mentor other members of the team
  • Act as subject-matter-expert and thought leader in relation to all people-related programs under your purview, including recommending program and policy updates with a people-centric approach based on market dynamics and business insights
  • Effectively partner cross functionally with Talent, HR Business Partners, Finance, Payroll, and managers across the organization
  • Own the goal setting process
  • Ensure job clarity among staff through Job Description accountability and surveys
  • Communicate people centric updates to all staff
Requirements:
  • 5+ years proven experience managing HR/People programs
  • Proven ability to analyze people-centric data
  • Experience interacting with all levels of the organization, including organization leaders
  • Demonstrates discretion while working with confidential information
  • People management experience a plus
  • Excellent representative of the company – trustworthy, builds connection with those inside and outside of the organization, thinks outside the box but inside the law, has a high level of responsibility, makes time for fun
  • Ability to work in front of a computer screen for extended periods of time
  • Daily responsibilities include repetitive motions, such as typing, that may involve wrists, hands, or fingers
Apply Now

Marketing Director

United States | Bethel Music | Full time
Reporting to Bethel Music's Creative Director, the Marketing Director oversees all marketing operations, including marketing strategies, campaigns, budget, and goals of the marketing department. The Marketing Director helps to drive internal goals, and build brand awareness, while measuring the return on investment of various advertising methods.
Responsibilities:
  • Provide leadership to the marketing department
  • Provide guidance to the marketing team to develop strategies and tactics to network our company and drive qualified traffic to business
  • Deploy successful marketing campaigns and manage their implementation from ideation to execution
  • Experiment with and assess a variety of organic and paid acquisition channels including content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, and performance analysis to consistently improve marketing effectiveness
  • Provide guidance in the development of content for our marketing strategies for websites, social platforms, events, PR, ads, and email that attracts and converts our target groups
  • Oversee the team’s execution of all scheduled content/campaigns/etc.
  • Build strategic relationships and partner with key industry players, agencies, and vendors
  • Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
  • Oversee strategy and execution of all marketing material including website banners, hard copy brochures, and case studies
  • Measure and report on the performance of marketing campaigns, collect insight, and assess against goals
  • With data from the team, work with marketing manager to analyze consumer behavior and adjust email and advertising campaigns accordingly
  • Schedule and lead marketing team meetings to collaborate on projects and make marketing decisions
  • Lead and develop the marketing management team, while utilizing yearly, quarterly and monthly goals to help with their professional development.
  • Work hand in hand with A&R, Artist Management, and Creative Publishing to ensure artist and project goals are being met
Requirements:
  • Marketing management experience within the music industry
  • Proven experience in identifying target audiences and creatively producing and leading campaigns that engage, educate, and motivate
  • Knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, etc.)
  • Experience operating and optimizing Google adwords campaigns
  • Consistent accuracy working with numbers, analyzing metrics, and processing figures using spreadsheets
  • A sense of aesthetics and a love for engaging copy and communication
  • Knowledgeable of the latest trends and best practices in online marketing and measurement
  • Strong verbal and written communication skills
  • Ability to remain in a stationary position and in front of a computer screen for extended periods of time
  • Daily responsibilities include repetitive motions, such as typing, that may involve wrists, hands, or fingers
  • Creative strategist with an eye for design
Competencies:
  • Data Analysis
  • Team Management
  • Project Management
  • Communication
  • Strategic
Other Duties:
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Apply Now

Customer and Guest Experience Specialist

Redding, California, United States | Bethel Music | Full time
This role is the first point of contact for customers and guests. You will be responding to customer inquiries and concerns as well as greeting in person guests and showing them to the proper office location or staff member.
Essential Job Duties:
  • Manage incoming service tickets
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within a reasonable amount of time
  • Keep records of customer interactions
  • Welcome and assist guests with a positive, upbeat attitude
  • Assist guests in finding their way around the office
  • Act as the organizations gatekeeper
  • Distribute mail to appropriate staff
  • Ensure office entrance is tidy and inviting
  • Update and Maintain FAQ’s and Articles on the company website
Requirements:
  • Prior administrative or customer service experience
  • Excellent written and verbal communication skills
  • Ability to work in front of a computer screen for extended periods of time
  • Daily responsibilities include repetitive motions, such as typing, that may involve wrists, hands, or fingers
Competencies:
  • Multitasking
  • Problem-solving
  • Attention to detail
  • Personable
  • Excellent communication skills
Apply Now